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Director, Support & Retention Experience

Mastercard · Ireland · —
Full TimeNew Posted 1d ago

About the role

...scaling interventions Proven ability to influence senior stakeholders and align diverse cross-functional teams across product, engineering, data, and commercial Strong strategic thinking paired with disciplined execution Bachelor's degree required; MBA preferred...

What you'll do

Own director, support & retention experience work end-to-end, from first task to delivery
Collaborate daily with cross-functional teammates
Raise the bar on quality, performance and best practices
Share what you learn and help the team grow

What we're looking for

Mid-level experience in a similar Software engineer role
A track record of relevant, real-world work
Clear communication in a collaborative team
Ownership, curiosity and a sharp eye for detail

What we offer

Competitive salary, reviewed regularly
Flexible, hybrid-friendly schedule
Annual learning & development budget
Health insurance and wellness perks
Generous paid time off