About the role
...looking for a Technical Support Engineer to join as Socket's first dedicated support hire in EMEA. You'll be the go-to person for developers and security teams across Zendesk, Slack, and Discord, working to resolve the majority of issues independently.
What you'll do
✓Own technical support engineer work end-to-end, from first task to delivery
✓Collaborate daily with cross-functional teammates
✓Raise the bar on quality, performance and best practices
✓Share what you learn and help the team grow
What we're looking for
✓Mid-level experience in a similar Node js developer role
✓A track record of relevant, real-world work
✓Clear communication in a collaborative team
✓Ownership, curiosity and a sharp eye for detail
What we offer
Competitive salary, reviewed regularly
Flexible, hybrid-friendly schedule
Annual learning & development budget
Health insurance and wellness perks
Generous paid time off